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Agentic AIRAGMLOpsGovernance

Enterprise Agentic AI Platform

Lucid Motors · Automotive ManufacturingSr. Staff Engineer — Software Architecture2023–Present

Enterprise teams don't need another demo. They need repeatable operational work with governance, evaluation, and observability built in.

Cut staffing from 10 people to 2 on the repeatable flows this automated.
Multi-agent reference topologyArchitecture
EXPERIENCECONTROL PLANEMODEL PLANEOBSERVABILITYUser / OpsPolicy & GuardrailsAegisAIOrchestratorLangGraphSpecialist AgentsHybrid RAGTools / APIsEvaluation GatesGateway / HITLLLM Gatewayaegis-llm-gatewaySemantic Cacheaegis-semantic-cacheTraces · Audit · FinOpstrace-linked LLMOps

Supply chain and ops teams were doing intake, validation, exception handling, and routing by hand — work that repeats, so it should have been automated already.

I designed a multi-agent, multi-LLM architecture: retrieval, task routing, evaluation checkpoints, human review paths, production monitoring.

I owned the system boundaries, the orchestration/retrieval split, governance checkpoints, evaluation strategy, and the call on when it was production-ready.

The staffing number is real; the system behind it is employer-confidential. What's here is the architecture pattern, not private employer records.

  • Separated orchestration from retrieval so model and tool layers evolve independently
  • Added human approval gates for high-risk actions instead of fully autonomous execution
  • Invested in evaluation harnesses early rather than relying on anecdotal QA